Privacy Policy

1. Information We Collect

We collect information that you provide directly to us, including:

• Name, email address, phone number, and company information when you contact us or create an account
• Information you provide when filling out contact forms or requesting quotes

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide customer service
• Process and fulfill your orders
• Send you important information about your account or orders
• Improve our website and services
• Comply with legal obligations

3. Analytics and Tracking

We use Google Analytics to understand how visitors use our website. Google Analytics uses cookies to collect information such as:

• Pages visited and time spent on pages
• How you arrived at our website
• Your general location (city/state level)
• Device and browser information

We also use Hotjar to analyze user behavior and improve our website experience. Hotjar may record your interactions with our website, including mouse movements, clicks, and scrolling behavior.

You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on. You can opt out of Hotjar by visiting their opt-out page.

4. Cookies

We use cookies to enhance your experience on our website. Cookies are small text files stored on your device that help us:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Provide personalized content

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

5. Information Sharing

We do not sell your personal information. We may share your information only in the following circumstances:

• With service providers who help us operate our business (e.g., payment processors, shipping companies)
• When required by law or to protect our rights
• In connection with a business transfer (merger, acquisition, etc.)

6. Data Security

We implement reasonable security measures to protect your personal information. However, no method of transmission over the internet is 100% secure.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access your personal information
• The right to correct inaccurate information
• The right to delete your personal information
• The right to opt out of certain data collection

To exercise these rights, please contact us at info@parkskilltile.com.

8. Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

10. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Parkskill Tiles
525 South Ave
Plainfield, NJ 07060
Phone: (718) 571-9101
Email: info@parkskilltile.com